Privacy Policy

Last updated: August 2026

This Privacy Policy explains how TEEMUP ("we", "us", "our") collects, uses, discloses, and safeguards your personal data when you use our mobile application and website (the "Service"). We are committed to protecting your privacy and complying with the General Data Protection Regulation (EU) 2016/679 ("GDPR") and applicable national data protection laws.

1. Data Controller

TEEMUP acts as the data controller for the personal data you provide through the Service. For any privacy-related enquiries, you can contact us through the app's support channels.

2. Personal Data We Collect

We collect the following categories of personal data:

  • Account data: email address, display name, and password (encrypted).
  • Profile data: bio, avatar, sports interests, fitness level, location, and preferred language.
  • Content data: posts, comments, messages, and media you share within the Service.
  • Geolocation data: approximate location (only when you explicitly opt in).
  • Usage data: device type, app activity, and log data.

3. Legal Basis for Processing

We process your personal data on the following legal bases:

  • Consent (Art. 6(1)(a) GDPR): for geolocation and marketing communications.
  • Contract (Art. 6(1)(b) GDPR): to provide and manage your account and the Service.
  • Legal obligation (Art. 6(1)(c) GDPR): to comply with applicable laws.
  • Legitimate interests (Art. 6(1)(f) GDPR): for security, fraud prevention, and service improvement.

4. How We Use Your Data

  • To create and manage your account.
  • To display your profile and content to other users.
  • To connect you with nearby athletes and activities.
  • To send notifications about likes, comments, and messages.
  • To improve, secure, and personalise the Service.

5. Data Sharing and Recipients

We share personal data with the following categories of recipients:

  • Cloud infrastructure providers: to host and operate the Service.
  • Authorities: when required by law or to protect legal rights.

We do not sell your personal data to third parties.

6. International Data Transfers

Some recipients may be located outside the European Economic Area (EEA). Where this occurs, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission, to protect your data.

7. Data Retention

We retain your personal data for as long as your account is active. When you delete your account, we remove or anonymise your personal data within 30 days, except where retention is required by law.

8. Your Rights Under GDPR

You have the following rights:

  • Access (Art. 15): request a copy of your personal data.
  • Rectification (Art. 16): correct inaccurate data.
  • Erasure (Art. 17): request deletion of your data ("right to be forgotten").
  • Restriction (Art. 18): limit processing in certain circumstances.
  • Data portability (Art. 20): receive your data in a structured, machine-readable format.
  • Objection (Art. 21): object to processing based on legitimate interests.
  • Withdraw consent (Art. 7(3)): withdraw consent at any time without affecting prior processing.

To exercise any of these rights, contact us through the app's support channels.

9. Right to Lodge a Complaint

You have the right to lodge a complaint with your local data protection authority if you believe our processing of your personal data infringes the GDPR.

10. Security Measures

We implement appropriate technical and organisational measures to protect your personal data, including encryption, access controls, and regular security reviews. However, no method of transmission over the Internet is 100% secure.

11. Children's Privacy

The Service is not directed to individuals under 16 years of age. We do not knowingly collect personal data from children under 16. If you believe we have collected data from a child, please contact us and we will promptly delete it.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes through the Service. The "Last updated" date at the top indicates when the policy was last revised.